Two big regulatory changes have happened in the Energy Market. Find out how they’ll save you money

Good news for Victorians – two new regulations came into effect on October 1st 2021, that make it easier to save money on your energy bills. The changes are the latest of many, made after a retail energy pricing inquiry by the ACCC three years ago, into affordability and trust issues within the electricity market. Read on […]
Loyalty Tax – and how to avoid paying it

Did you know that only 52% of people in Victoria have changed energy providers in the last 5 years? So how about the other 48% of Victorian energy account holders? Why don’t they switch? Could it be that relative to other industries, lower levels of trust, knowledge and interest contribute to what’s known as the […]
1 in 3 Victorians distrust the energy industry, and 4 other surprising findings from our research

Last year, the Joulius team conducted a survey with 750 Victorians to discover what they thought about the electricity industry and switching plans. How many of us bother to regularly review our plans? How many of us really care about environmentally-friendly energy? What are people looking for from their retailers? Read below to learn the […]
Which Energy Retailers in Victoria are Australian owned? (and does it matter to you)

As a residential customer, if buying from an Australian owned company is important to you, here are some things to consider in your decision. Not all retailers, distributors or electricity generators are Australian owned. In fact, many are wholly or partly foreign owned. In some sectors of the energy market, you can choose the company […]
Is the VDO a good plan?

The VDO, or Victorian Default Offer, is a ‘failsafe’ for consumer and small business energy customers in Victoria. Energy retailers can provide you with the VDO if you’ve never signed up for an electricity contract. This could be because you moved into a new address and started using electricity without entering into a contract. You […]